Privacy policy.
This Policy outlines how HerSpace Limited manages the Personal Information you provide us with, or that is otherwise collected via our website, social media or in relation to our services. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).
What is Personal Information?
Personal Information is information or an opinion that identifies an individual. Sensitive Information is Personal Information that is sensitive in nature and is therefore subject to stricter protections than other types of Personal Information. Examples of Sensitive Information include information or opinion about an individual's racial or ethnic origin, political opinions, membership of a political association, trade union or professional body, religious or philosophical beliefs, criminal record or health information.
We may collect a variety of Personal Information from you. Examples of Personal Information that we may collect include name, address, email, phone number, date of birth, gender, ethnicity, information about your health and/or medical history, credit card or bank account details, donation information, work history, qualifications, criminal record check and/or Working with Children check.
How do we collect Personal Information?
Personal Information may be obtained by HerSpace Limited in different ways, including:
When you or someone on your behalf engages with us via phone, email or in-person.
Through forms, portals, forums or other means on our website or social media.
From third parties.
If we obtain your Personal Information from third parties, we will take reasonable steps to confirm that you have consented to this.
Why do we collect Personal Information?
We collect your Personal Information for the primary purpose of providing our services to you, providing information or updates to you about our work or matters relating to our work, service improvement, processing and managing your donations and processing any employment or volunteering application.
We may also use your Personal Information for secondary purposes closely related to the primary purpose in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing lists at any time by contacting us in writing.
Disclosure
We may disclose your Personal Information to third parties in various circumstances, including the following:
To third-party service providers or organisations who help us provide our services to you or who provide services to us.
Your financial institution for direct debit or credit card transactions.
Where required or authorised by law.
Security
Your Personal Information is stored in a manner that reasonably protects it from unauthorised access, modification or disclosure. If your Personal Information is no longer needed, we will take reasonable steps to destroy or de-identify your Personal Information. We will keep most Personal Information for a minimum of 7 years.
Access
Subject to certain exceptions under the Privacy Act, you may access the Personal Information we hold about you. If you wish to access your Personal Information, please contact us in writing. We may require identification from you before releasing the information requested. If we refuse your request based on an exception under the Privacy Act, we will notify you in writing of our decision. HerSpace Limited will not charge any fee for your access request with the exception of a small administrative fee if a copy of your Personal Information is provided to you.
Maintenance
We will take reasonable steps to make sure that your Personal Information is up to date and accurate. Please advise us as soon as practicable if you find that your Personal Information is not up to date or accurate.
Updates
This Policy may change from time to time and is available on our website.
Enquiries
If you have any complaints or enquiries about our Privacy Policy, please contact us.